FAQ's
How can we help you?
Frequently asked questions
All our pieces are crafted from 925 Sterling Silver — that means 92.5% pure silver mixed with alloys for strength. Every piece is BIS Hallmarked.
Yes. Every piece at iAMORY is made of certified 925 Sterling Silver and comes with BIS Hallmark.
Sterling silver can naturally oxidize over time. Even though most of our jewelelry comes with anti-tarnish coating, which keeps your jewellery shine for much longer time. We recommend if not in use, storing it in a dry and airtight package and keeping it away from perfumes and water.
We offer Pan-India shipping.
- Mumbai (10 km radium from Powai): 90-minute express delivery
- Mumbai ( above 10 km from Powai): 3 hrs delivery
- Delivery within 3–6 business days
Note for same day delivery in Mumbai: Order timings 11:00 am - 7:00 pm
Absolutely. Once your order is dispatched, you'll receive a tracking link via email or WhatsApp.
Currently, we only ship within India — but global shipping is coming soon. Stay tuned.
You can request a return or exchange within 5 days of receiving your order. The product must be unused and in original packaging.
Just mail us at contact@iamory.com or WhatsApp us at 92666-22221. Our team will guide you through it.
We accept UPI, credit/debit cards, net banking, and Cash on Delivery (COD) in select areas.
Have you any question? We're ready to help.